PRIVACY POLICY

Thank you for choosing to be part of the Art of Happiness - Sole Proprietorship L.L.C. community (“Company,” “we,” “us,” “our”). This privacy policy applies to services offered through the 9D Abu Dhabi website (www.9dabudhabi.com) and the broader Art of Happiness brand (www.artofhappiness.life).

Your privacy and the protection of your personal information are of the utmost importance to us. This policy outlines how we collect, use, and protect your information. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at [email protected].

By using our websites and Services, you agree to the terms outlined in this policy. If you do not agree, please discontinue using our Services immediately.

What Information Do We Collect?

1. Personal Information You Provide

We collect personal information that you voluntarily provide when you:

- Register for services through the 9D Abu Dhabi website or Art of Happiness website.

- Book a session or purchase products.

- Contact us directly via email, phone, or through any online forms.

The personal information we collect may include:

- Name,

- Email address,

- Phone number,

- Billing and mailing address,

- Booking or session preferences.

2. Payment Data

If you make a booking or purchase through our websites, we may collect payment information, such as your credit or debit card number, expiration date, and security codes.

All payment data is securely processed and stored by third-party payment processors, including Stripe, PayPal, and Razorpay. For more details, please refer to their respective privacy policies.

We do not process or store payment information directly on our servers.

3. Information Automatically Collected

When you visit our websites, we may automatically collect certain information, including:

- Your IP address,

- Browser type,

- Operating system,

- Referring URLs,

- Pages you visit on our websites,

- Other technical details related to your device and usage patterns.

This data helps us ensure the security, functionality, and improvement of our websites and services.

How Do We Use Your Information?

We process your personal information for the following purposes:

- To provide the services you request (e.g., booking sessions, responding to inquiries).

- To manage your accounts and transactions with us.

- To send administrative communications, such as booking confirmations or updates.

- To improve our services by analyzing usage data and feedback.

- To send promotional or marketing communications, where permitted by law (you can opt out at any time).

- To comply with legal obligations or resolve disputes as required by UAE law.

Will Your Information Be Shared With Anyone?

We only share your personal information in the following circumstances:

- With Your Consent: For example, if you join a mailing list or participate in a promotion.

- With Service Providers: We may share your information with third-party vendors who help us operate our services (e.g., payment processors, hosting providers, or marketing platforms).

- To Comply With Laws: If required by law or in response to legal requests (e.g., subpoenas or court orders).

Do We Use Cookies and Tracking Technologies?

Yes, we use cookies and similar tracking technologies to enhance your browsing experience, improve our services, and analyze user behavior. You can control cookie preferences through your browser settings.

For more details, please refer to our Cookie Notice.

Is Your Information Transferred Internationally?

Our servers are located in Europe, and your information may be transferred internationally if you access our services from outside this region. We have implemented safeguards to protect your information in compliance with applicable laws.

How Long Do We Keep Your Information?

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

How Do We Keep Your Information Safe?

We implement appropriate technical and organizational measures to secure your information. However, please note that no method of transmission over the Internet is 100% secure.

Do We Collect Information From Minors?

We do not knowingly collect data from or market to individuals under the age of 18. By using our services, you confirm that you are at least 18 years old.

Updates to This Privacy Policy

We may update this privacy policy from time to time to remain compliant with relevant laws. The “Last Updated” date at the top reflects the most recent changes.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Email: [email protected]